Thursday, 6 December 2012

Computer hard drive problems



Computer hard drive problems

There is no end to the twists and variety of hard drive problems:
Description of Failure: dead
Description of Failure: Does not power on - looks to have been opened.
Description of Failure: The PC was in use when the PC crashed and it would not boot back into windows. An error got reported that no media was found. We had a look at the drive and found that when you power it up its clicking.
Description of Failure: data from it, it is a 2.5” sata hdd from a laptop, am looking to see if can get back any .pst, nk2 files and my docs
Description of Failure: old external hard drive that no longer works.
Description of Problem: Customer has supplied 2 HDD's data is duplicated on drives one drive had a clunking sound when moved around with out being connected to power. WD drive will not power.
Description of Failure: Unable to access HDD.
Description of Problem: my external hard drive is starting up for a little bit but not long enough for my laptop to register the device. it doesn't look like my hard drive and laptop are talking to each other.
Description of Failure: 1tb Iomega HD failed. Light does not go on.
Made clicking noises before fail.
Description of Failure: 2 logical disks has failed.
Description of Failure: Portable Seagate Hard drive no longer working. Light on when plugged into computer but device does not show up. Mechanical failure - there is no sound when plugged in.
Description of Problem: external HD that was dropped and now will not read
Description of Failure: 3TB Seagate GoFlex Desk, drive failed to spin up.  No drop or bump, just failed like that =(
Description of Problem: I have a seagate portable external hard drive, it is no longer being recognised by windows and when started you can hear a buzz pause buzz type sound.
Description of Failure: when plugged into my computer it gets power however it does not connect
Description of Problem: My hard drive was dropped and now doesn’t work and i need to retrieve a few things off it.
Description of Problem: I have an 8GB Kingston Datatraveller USB which is now not recognised by any computer. It used to be okay before but now nothing can be accessed.
Description of Problem: Dropped a external hard drive, now wont work id a WD 1TB drive only 2 yr old.
Description of Problem: Computer was dropped. HD doesn't spin anymore. Local computer shop in NZ can't get data. I would like to recover data.
Description of Problem: We have had our hard drive crash and have subsequently had it at a data recovery co to retrieve info without a lot of success.
Description of Failure: HDD fail.  Known issue that Apple has since released a product recall for. (1tb seagate hdds).
Just stopped working, no bumps, other trauma or obvious causes.

If your hard disk drive in your desktop system has failed, and you can no longer access your important data, CBL can help.    http://www.cbldatarecovery.com.au/hard-drive-data-recovery.html

Tuesday, 13 November 2012

12 ways to beat data loss for the Holidays




12 drinks drunk away from the laptop
11 kids kept out of computer room
10 GB’s of videos backed up
9  friends added to Facebook
8 best pics sent to mates
7 parties with BYOTechnology
6  mil is too far to drop an external
5 port surge protector
4 syncs to itunes
3 dvd’s cut of holiday memories
2 copies of original data
1 Happy Computer User

Thursday, 9 August 2012

CBL Data Recovery - Redcliffe

CBL Data Recovery - Redcliffe

 At CBL, taking care of our customers is our #1 mission and goal. We understand how serious a data loss situation can be and we are here to help you every step of the way. We will recover the data you need or you don't pay a cent. It really is that simple.

CBL Data Recovery Technologies
5 / 180 Anzac Ave.
Redcliffe, Queensland
Australia 4020
Local Phone: (07) 3283.3303
Australia Toll free 1800 287 225

CBL Data Recovery Technology Pty Ltd in St Leonards, New South Wales - Locafy Australia - Locafy Australia

CBL Data Recovery Technology Pty Ltd in St Leonards, New South Wales - Locafy Australia - Locafy Australia  02 9437 5755

At Sydney Data Recovery we separate ourselves from the rest...
  • We've been successful for more than a decade
  • Our services are manufacturer warranty-safe
  • All services are done in a sanitary lab environment
  • Your CSR will provide you with ongoing progress updates
  • Evaluations are free & your recovery is guaranteed

Wednesday, 8 August 2012

USB Data Recovery or Prevention


5 Tips For Your USB Drive


1 - Never remove your USB drive without having the computer acknowledge it is safe to do so.

Removing the USB drive at this time could result in a corrupted file structure only recoverable with specialised software tools. 


2 – Watch for warning signs

Handy devices as they are, USB drives unfortunately have a limited life span.

While some manufacturers tout a lifetime warranty on their products, those in the data recovery field will tell a different story.  


3 - Depending on the demands you put on your USB drive; always keep a spare so you never miss loose your data.


4 - Backup!

The USB drive should not a storage device for original data. 

Backup is required as soon as is humanly possible to prevent corruption, deletion, damage or loss of your data.

Imagine how distraught the user( your wife?) would be if all her photos were lost. 

Backup all/the photos.  Make sure to back up again to alternate media.


5 – USB drive Failure.

If the inevitable happens, take the power off the drive. 

Prevent further damage to the USB drive don’t try to access it on different computers and devices.  Especially if you hear clicking.

It's time to seek the opinion of a reputable data recovery laboratory.



http://www.cbldatarecovery.com.au/usb-data-recovery.html

usb-data-recovery

Wednesday, 1 August 2012

Data Recovery - Do no harm!


I have put together something you might find helpful if your clients are facing a data loss situation

and what NOT to do is just as important as what to

*Note: Do not power up a device that has obvious physical damage or that has shown symptoms of physical failure.

An internal rattle is a good example or hearing that there was a clicking or grinding noise when your client powered down the computer.

Seeing a burnt chips on the controller board.

-Powering up a drive can cause corruption to the drive's servo / system area. 

As CBL learns more about each drive, we are discovering new ways  these problems are also caused. 

For example, even as late as 1 to 2 years ago computer technicians could swap out controller boards from  similar hard drives and have them work. 

This is becoming a rarity as the manufacturers move towards storing more code on the PCBs that interact more with the hard disk assembly.

*Note: Swapping the controller board now may damage a drive even further.

-Powering up when the drive is known to be clicking can cause physical damage on the media surface. 

Unfortunately if the media is severely scared, there isn't much we can do, the data is gone as well. 

In some cases where the physical scarring may seem minimal, it generally affects  the servo / system area - see above.

*Note: Beware Do-It-Yourself (DIY) solutions

There are numerous Internet sites offering advice about data recovery and vendors offering DIY software solutions.If you do not know the program it can create a partition and over write your previous data with out giving you any firm data

Unfortunately, the advice is often incorrect or incomplete and DIY software may complicate the problems and lessen the chances of a successful recovery.

Never run a program or utility that writes to or alters the problem media in any way.

*Note: There is no software in the world that can fix storage media with physical defects.

On a corporate service level, it makes the process much easier if you simply forward the media to us.

With the project at our lab early on, our trained technicians can assess the media, implement the solution and have the recovered data back on site.

Wednesday, 13 June 2012

Apple Data Recovery Specialist



To Speak With An Apple Data Recovery Specialist: 1800.287.225 (24 hour free phone)

We understand your need for receiving prompt, effective Macintosh data recovery. With more than 10 years experience of hard drive and Macintosh data recovery service behind us, you can be assured CBL has the Macintosh file recovery capability to recover data from all media types regardless of format.

CBL has developed specialized Macintosh data recovery techniques to help give you the fast, secure, and confidential apple data recovery services you need.

No matter what your data loss disaster may be, CBL's macintosh data recovery specialists can help. After all, with our "no data, no charge" policy, if we are not successful in recovering your data, then we don't get paid.

Common Apple Data Recovery Disasters We Specialize In:

  • Media and Graphic File Recovery
  • Deleted Files and Partitions
  • Mac Operating System Failures
  • Disk Reformatting
  • File Overwrites
  • Physical Damage From Fire or Flood
  • Mechanical Hard Drive Crash
  • Virus Contamination
  • Software Corruption
  • G5 Server Recovery

Common Media Types For Novel Recoveries:
  • Hard Disk Drives - IDE, SCSI, Firewire, SATA
  • G5 Server Systems
  • XServe Data Servers and Backups
  • Ipod Data File and Song Recovery
  • Any Media Type. We Can Recover It.
Apple Data Recovery We Support:
  • XServe G5, RAID Recovery
  • Power Mac G5 Disaster Recovery
  • IMac, EMac Desktop Recovery
  • Mac Mini File Recovery
  • Powerbooks and Ibook iPhone, iPads Recovery
  • Any Operating System. We Can Recover It.
Utilizing proprietary computer data recovery technology, CBL's macintosh data recovery specialists will recover the data you need in a fast, secure and cost effective manner. Backed By Our 100% "No Data, No Charge" data recovery guarantee, CBL's provides all of our clients with the comfort, security, and customer satisfaction they demand from their data recovery service provider. We recover your data or you don't pay. Guaranteed. 

Back up Tips - Or Fire Drill to avoid data recovery


Backups – The Key To Safe Computing


Here’s a data loss-prevention exercise that any organization can run immediately at little or no cost except, perhaps, to some egos. Simply ask for some critical data to be restored from backup.  Accept no excuses.  If the exercise is successful, great.  But the chances are very good that it won’t be. In fact, there are long-time IT consultants who have often asked but never seen data successfully restored from backup. 

Organizations underestimate the length and fragility of the backup chain.  First off, the data has to exist in a form that can be backed up.  The backup hardware and software must be functioning correctly, and the media must actually capture the information.  Somebody must cause the backup to be performed and the backed-up data must be, ideally, properly documented and moved to an off-site location.  Finally, the data must be restored in a timely manner, so everybody can get back to work.

The list of things that can go wrong in that chain of events is almost endless. Ironically, the biggest enemy of regular, properly executed backups is the reliability and efficiency of today’s IT systems. That dependability means that restoring data from backup is rarely necessary. Unfortunately, systems that are seldom used tend to fall into decay and that is where the danger lies.

So, if nobody takes excuses from you, you can’t accept excuses from anybody else.  If you have the responsibility for keeping systems up, running and productive, plain, old-fashioned fire drills are the only answer

External Hard drive Tips

Whatever you call them; external or portable drives or caddies, it's hard to ignore their popularity.  They are cheaper, lighter and can store more information than ever before - and they make a great backup device.  However, like any other computer component, they are subject to failure.  Follow these essential tips to ensure you keep your portable drive running smoothly, and your data intact.

* Always use the "Remove Safely", "Eject" or "Unmount" options before unplugging your device from the computer.  Most operating systems need time to 'flush' the remaining data down the cable and complete and writing activities for the file structure to remain stable.

* Beware that portable devices by their very nature are an excellent target for thieves.  If you use your portable device outside the safety of your home or office always ensure you have a backup in case of theft or loss.  Also consider using encryption if the data is highly sensitive.

* External devices due to their light and portable nature - most lacking fans and heat sinks - do not dissipate heat very well.  Keep an eye on the temperature of your device and power it down if it starts to feel too hot.  Hard drive temperature monitoring programs are available, but a low tech solution is to simply use your hand and get a feel for when you may be exceeding recommended operating temperatures.

* If your portable device requires external power (i.e. 240v power plug) ensure you use the correct plug that came from the manufacturer.  Power transformers are not all designed the same, and while a different plug might fit, if more voltage is applied than is necessary you can do electrical damage to the external casing and potentially to the hard drive itself.

* Obviously, try not to drop your device.  While some cases are quite rugged and can take a bit of a beating, dropping, knocking or bumping your device - especially while powered on - typically causes damage to the hard drive motor which will require a specialist data recovery technician and a Class 100 clean room to fix.

http://www.cbldatarecovery.com.au/external-hard-drive-recovery.html

Tuesday, 29 May 2012

Data Recovery Cost at CBL Australia

Data recovery is not a school trained subject and we have been doing data recovery for over 19 years world wide 10 years in Australia.

A rough estimate on price however are as follows -

~ Logical - $400 - $1400
~ Electrical - $1000 - $2150
~ Physical - $1400 - $3000

We do not work on repeat business, one data recovery failure is enough for any person to suffer. Our business here in Australia has been built on word of mouth and we have doubled every year.We push our technicians pretty hard for results that will make our clients happy.

If you would like to contact the office you may do so on 1800 287 225
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