Encryption – External Hard Drive Data Recovery Caution

Encryption – External Hard Drive Data Recovery Caution
**External casing will be required when you send in the failed hard drive**

There has been a rise in the use of encryption for security in the new external hard drive caddies.
A few things to consider:

Some storage units are coming with built in encryption so that your data is protected for you without any effort on your part….. these storage units that are not built for any movement.

1)Physical failure -If the media used to store the encrypt data fails not just a physical clicking or beeping failure but as simple as the drive picking up read errors you will have major problems getting your encypted data to decrypt.

2) Logical Failure – The media may have failed with I/O or read errors but in order to read this data the external case needs to be sent in with the hard drive in order for the technician to read the recovered data from the drive.

** Remember The brilliant thing about encryption codes is that every bit of the code must be present and thus if all hardware is working to 100% is the safety factor for your data. If the hardware has even the slightest bleep (- not to mention a laptop while in use taking a direct hit on the top by an elbow ) you may lose the access to your data.

The point I intended to make here was know your device and make sure that there is a back up of your data in its original form or access to its original form that is held outside that encrypted copy.
**When the drive fails the external casing is required to come in with the drive

If you wish to ask further questions – or for me to tell you about actual cases please call 1800 287 225 in Australia 
07 3283 3303 for Redcliffe, Brisbane
http://www.cbldatarecovery.com.au/external-hard-drive-recovery.html

02 9437 5755 for St Leonards, Sydney
http://www.sydneydatarecovery.com.au/external-drive-recovery.html

Computer hard drive problems

Computer hard drive problems

There is no end to the twists and variety of hard drive problems:

Description of Failure: dead

Description of Failure: Does not power on - looks to have been opened.

Description of Failure: The PC was in use when the PC crashed and it would not boot back into windows. An error got reported that no media was found. We had a look at the drive and found that when you power it up its clicking.

Description of Failure: data from it, it is a 2.5” sata hdd from a laptop, am looking to see if can get back any .pst, nk2 files and my docs

Description of Failure: old external hard drive that no longer works.

Description of Problem: Customer has supplied 2 HDD's data is duplicated on drives one drive had a clunking sound when moved around with out being connected to power. WD drive will not power.

Description of Failure: Unable to access HDD.

Description of Problem: my external hard drive is starting up for a little bit but not long enough for my laptop to register the device. it doesn't look like my hard drive and laptop are talking to each other.

Description of Failure: 1tb Iomega HD failed. Light does not go on.

Made clicking noises before fail.

Description of Failure: 2 logical disks has failed.

Description of Failure: Portable Seagate Hard drive no longer working. Light on when plugged into computer but device does not show up. Mechanical failure - there is no sound when plugged in.

Description of Problem: external HD that was dropped and now will not read

Description of Failure: 3TB Seagate GoFlex Desk, drive failed to spin up.  No drop or bump, just failed like that =(

Description of Problem: I have a seagate portable external hard drive, it is no longer being recognised by windows and when started you can hear a buzz pause buzz type sound.

Description of Failure: when plugged into my computer it gets power however it does not connect

Description of Problem: My hard drive was dropped and now doesn’t work and i need to retrieve a few things off it.

Description of Problem: I have an 8GB Kingston Datatraveller USB which is now not recognised by any computer. It used to be okay before but now nothing can be accessed.

Description of Problem: Dropped a external hard drive, now wont work id a WD 1TB drive only 2 yr old.

Description of Problem: Computer was dropped. HD doesn't spin anymore. Local computer shop in NZ can't get data. I would like to recover data.

Description of Problem: We have had our hard drive crash and have subsequently had it at a data recovery co to retrieve info without a lot of success.

Description of Failure: HDD fail.  Known issue that Apple has since released a product recall for. (1tb seagate hdds).

Just stopped working, no bumps, other trauma or obvious causes.

If your hard disk drive in your desktop system has failed, and you can no longer access your important data, CBL can help.    http://www.cbldatarecovery.com.au/hard-drive-data-recovery.html

12 ways to beat data loss for the Holidays

12 ways tobeat data loss for the Holidays

12 drinks drunk away from the laptop

11 kids kept out of computer room

10 GB’s of videos backed up

9  friends added to Facebook

8 best pics sent to mates

7 parties with BYOTechnology

6  mil is too far to drop an external

5 port surge protector

4 syncs to itunes

3 dvd’s cut of holiday memories

2 copies of original data

1 Happy Computer User

CBL Data Recovery - Redcliffe

CBL Data Recovery - Redcliffe

 At CBL, taking care of our customers is our #1 mission and goal. We understand how serious a data loss situation can be and we are here to help you every step of the way. We will recover the data you need or you don't pay a cent. It really is that simple.

CBL Data Recovery Technologies
5 / 180 Anzac Ave.
Redcliffe, Queensland
Australia 4020
Local Phone: (07) 3283.3303
Australia Toll free 1800 287 225

CBL Data Recovery Technology Pty Ltd in St Leonards, New South Wales - Locafy Australia - Locafy Australia

CBL Data Recovery Technology Pty Ltd in St Leonards, New South Wales - Locafy Australia - Locafy Australia  02 9437 5755

At Sydney Data Recovery we separate ourselves from the rest...

• We've been successful for more than a decade
• Our services are manufacturer warranty-safe
• All services are done in a sanitary lab environment
• Your CSR will provide you with ongoing progress updates
• Evaluations are free & your recovery is guaranteed

USB Data Recovery or Prevention

5 Tips For Your USB Drive


1 - Never remove your USB drive without having the computer acknowledge it is safe to do so.

Removing the USB drive at this time could result in a corrupted file structure only recoverable with specialised software tools. 

2 – Watch for warning signs

Handy devices as they are, USB drives unfortunately have a limited life span.

While some manufacturers tout a lifetime warranty on their products, those in the data recovery field will tell a different story.  

3 - Depending on the demands you put on your USB drive; always keep a spare so you never miss loose your data.


4 - Backup!

The USB drive should not a storage device for original data. 

Backup is required as soon as is humanly possible to prevent corruption, deletion, damage or loss of your data.

Imagine how distraught the user( your wife?) would be if all her photos were lost. 

Backup all/the photos.  Make sure to back up again to alternate media.


5 – USB drive Failure.

If the inevitable happens, take the power off the drive. 

Prevent further damage to the USB drive don’t try to access it on different computers and devices.  Especially if you hear clicking.

It's time to seek the opinion of a reputable data recovery laboratory.

http://www.cbldatarecovery.com.au/usb-data-recovery.html

usb-data-recovery

Data Recovery - Do no harm!

I have put together something you might find helpful if your clients are facing a data loss situation

and what NOT to do is just as important as what to

*Note: Do not power up a device that has obvious physical damage or that has shown symptoms of physical failure.

An internal rattle is a good example or hearing that there was a clicking or grinding noise when your client powered down the computer.

Seeing a burnt chips on the controller board.

-Powering up a drive can cause corruption to the drive's servo / system area. 

As CBL learns more about each drive, we are discovering new ways  these problems are also caused. 

For example, even as late as 1 to 2 years ago computer technicians could swap out controller boards from  similar hard drives and have them work. 

This is becoming a rarity as the manufacturers move towards storing more code on the PCBs that interact more with the hard disk assembly.

*Note: Swapping the controller board now may damage a drive even further.

-Powering up when the drive is known to be clicking can cause physical damage on the media surface. 

Unfortunately if the media is severely scared, there isn't much we can do, the data is gone as well. 

In some cases where the physical scarring may seem minimal, it generally affects  the servo / system area - see above.

*Note: Beware Do-It-Yourself (DIY) solutions

There are numerous Internet sites offering advice about data recovery and vendors offering DIY software solutions.If you do not know the program it can create a partition and over write your previous data with out giving you any firm data

Unfortunately, the advice is often incorrect or incomplete and DIY software may complicate the problems and lessen the chances of a successful recovery.

Never run a program or utility that writes to or alters the problem media in any way.

*Note: There is no software in the world that can fix storage media with physical defects.

On a corporate service level, it makes the process much easier if you simply forward the media to us.

With the project at our lab early on, our trained technicians can assess the media, implement the solution and have the recovered data back on site.